MONDAY thru SUNDAY: 7am-6pm

5648 Country Club Road, Winston-Salem, NC
Phone: 336.602.1538 Fax:336.765.8132

Lodging

Dog Hotel Penthouse

Dog Boarding in a Loving Environment

We know that there are plenty of options for dog boarding in Winston-Salem, but there’s a huge difference between them and our personalized dog boarding. While you’re away, your pet will be cared for and loved on in a safe, happy environment. It’s like a people hotel, but for dogs (and perhaps even more comfy)!  We are one of the only facilities in the area that provide 24-hour supervision for your dog. That means we have someone here to be available for those middle of the night potty breaks and belly rubs.  We give your dog the one-on-one care they need, so they are never left alone.

We offer several different overnight stay options:

Private Bedroom: Our bedroom suites are built with state-of-the-art materials that feature solid walls to ensure that your dog has a restful night and is not disturbed by their neighbor next door. Each bedroom comes with a cot for your dog’s comfort. Our bedrooms are 4 ft x 6 ft and we also offer a few larger family bedrooms so that larger breeds or groups of siblings can stay together.

Slumber Party: Our Slumber Party option is our unique take on crate-free boarding. Your dog will spend the night with their doggie friends in a large room with either their cot or bed to rest on. Our trained staff member spends the night in the room with your dog and up to nine of your dog’s best friends, to ensure their safety and comfort. (Dogs will be separated into enclosures during breakfast and dinner times). This is a wonderful option for dogs that may need just a little more companionship at night.

Penthouse Suites: This is premium overnight dog care. Our Penthouse Suites are extra-large suites that feature individual webcams which you can access 24 hours a day with your private password. Each Penthouse has an individual TV that can provide comforting background noise or TV programs made for the dogs viewing pleasure.  Includes complimentary Tuck-In Service, which includes a 5 minute belly rub and a special treat. 

(Check-in time for Penthouse Suites is 3pm and check-out time is 12pm. Your dog can arrive sooner or later, but they may be placed in a different area).

When your dog stays overnight with us, they can also benefit from all our doggie daycare options during the day. We offer Group Play and Enrichment as options so that you can choose the option that feels the best for your dog.  Whether your pup wants to spend their day playing inside and outside in our large play areas or they prefer one-on-one love and attention, we have an option that is right for them!

Check out our Dog Daycare tab for more information on daytime options for your dog.

Please notify us in advance if you think your dog may have special needs above and beyond our regular standards of care.  This could include requiring additional bathroom breaks, assistance during feeding, or needing a little help getting around. We would be happy to meet with you and discuss a specialized plan for your dog.

All dogs attending Ruff Housing must provide proof of current Rabies, Distemper/Parvo and Bordetella vaccines from a licensed veterinarian.

Please call us 336-602-1538 to find out more or book your dog’s stay.

We charge separately for days and nights, so you only pay for exactly what you use. If you drop your dog off after 4pm or pick up before 10am, you are not charged for the daytime option.  See our pricing tab for boarding rates. 

 

Our Overnight Schedule

6:00 - 8:00 pm   dinner is served, rest time*
8:00 - 10:00 pm   last call potty breaks and playtimes
10:00 pm   settle into sleeping areas/lights out
during the night   several checks, potty breaks if needed (especially for puppies and older dogs)
5:30 am   rise and shine
5:30 - 6:00 am   potty break
6:00 - 7:00 am   breakfast is served, rest time*
7:00 am   playtime
    *dogs are fed individually in separate areas and are required to rest after eating in order to aid digestion